Can I visit your factory before placing an order?
We always welcome you to come to our factory for a visit, so you could know better about our quality and capacity. Just please call us for a reservation.
How to start the business with lucky cover?
Select the models and decide quantity then email us at sales@luckycovertentbuilding.com. We will send our best offer to you. Payment term can be T/T or L/C at sight. Once we receive your deposit or L/C, we will start production, after shipping you pay the balance payment upon the copy of BL.
What kind of ground should we prepare for the installation of the tent?
Firm ground or concrete base will be the best, not on swamp, soft or wet ground. We prepare auger, metal pegs or anchor bolts to fix the tent to ground, the ground should retain them firmly in position.
Is there related experience needed for the installation of the tent?
We coded every single part and there is detailed instructions with drawings and photos in the assembly manual. You can assemble the tent successfully just following the assembly manual step by step. Our tent is easy assemble-friendly to users.
What’s the package for the tent?
For most of our models, we use metal box for packing. all the metal boxes can be handled easily by forklift.
How long it will take for production of a new order?
We usually finish the production in 15-20 days after receiving your deposit. It will be faster if there are stock parts.
Do you make customized shelter?
Sure we do. We have professional engineers could design new models as your request.
What color you have for the fabric?
For PE fabric, we have white, green and grey for option. And for PVC fabric, we have white and grey color. White color is recommended because better for UV resistant. We can also get other colors from supplier if your order quantity is enough.
Can I order extra replacement cover?
Yes. You can order extra cover as spare in a cost price together with the tent.